Returns & Exchanges

Returns & Exchanges

At KUJU’s Closet, every piece is unique — from one-of-a-kind vintage finds to pre-loved designer staples.

Because each item has its own history and individuality, all sales are final. We encourage you to review product descriptions, images, and measurements carefully before completing your purchase.

 

Final Sale Policy

All items on KUJU’s Closet are pre-owned, vintage, or limited edition, and are therefore non-returnable and non-exchangeable.

We take great care to provide accurate descriptions and detailed photos of every item so you can shop with confidence.

 

Order Issues or Item Condition

If you believe you received the wrong item or there was a major issue not noted in the listing (for example, undisclosed damage), please contact us within 3 days of delivery at helpme@kujuscloset.com.

We’ll review your message and photos to determine whether an exception can be made.

🖤 Please note: Normal wear consistent with pre-owned or vintage clothing (such as light fading or fabric softness) is not considered a defect — it’s part of the item’s charm and authenticity.

 

 

Size or Fit Questions

Because sizing may vary between brands or eras, we include measurements where possible.

If you’re unsure about fit, please email helpme@kujuscloset.com before purchasing — we’re happy to help you decide.

 

Cancellations

Once your order is placed, we begin processing immediately to ensure quick delivery.

As a result, we’re unable to cancel orders after confirmation. Please double-check your details before checking out.

 

Sustainability Promise

Your purchase helps reduce fashion waste and promotes circular style.

Thank you for giving these pieces a second life and supporting sustainable fashion through KUJU’s Closet.

 

Questions?

We’re always here to help.

Email: helpme@kujuscloset.com